Help Center
A guide to using the marketplace, whichever side of a trade you're on. Pick a tab below, then use the topic links to jump around, or browse the FAQs at the bottom of the page.
What is this marketplace?
This is a B2B agricultural marketplace connecting buyers and sellers of agricultural products, with Requests for Quotes (RFQs), messaging, and escrow-protected orders so trade can happen safely between people who've never met.
You can browse products and get a feel for pricing without creating an account. Once you're ready to trade, you'll sign up as either a Buyer (looking to purchase) or a Seller (looking to sell).
Browsing Products
Use the product catalogue to search and filter listings by category, country, and other details, then open any listing to see full specifications, pricing, and seller information.
Found something you're interested in? You don't have to register right away - you can send an enquiry directly from the listing.
Requesting a Quote Without an Account
If you're not ready to create an account, you can send an enquiry about any product straight from its listing page - just fill in your contact details and what you're looking for.
Your enquiry reaches the seller as a request for a quote, and you'll be contacted with a response. If you decide to register afterwards, your enquiries stay linked to your account under My Enquiries.
Creating an Account
Sign up and choose whether you're a Buyer or a Seller - this determines which dashboard and tools you get.
After registering, you'll be asked to complete a short Business Profile with details about your company. Sellers additionally go through a light verification review before their listings carry a verified badge.
Once your profile is in, you'll land on your dashboard with a sidebar tailored to buying or selling.
Getting Help
Have a question before signing up? Visit the Contact Us page and our team will get back to you.
Once you have an account, you can open a Support ticket from your dashboard for anything account-specific.
Browse the frequently asked questions below first - your answer might already be there.
Frequently Asked Questions
We're building out our FAQ library. In the meantime, browse the guide above or reach out and we'll help directly.
Open a support ticket